The National B2B Centre is a UK centre of competence for e-busienss adoption and a leading public sector provider of business support services. Viretec Consulting was hired to provide specialised consultancy in e-collaboration technologies and design online e-adoption toolkits for small and medium sized businesses.
The Need
The National B2B Centre needed to restructure its SME support services in preparation for new government funding in 2006. They went out to tender for a long term partner with expertise in e-collaboration technology and working practices for SMEs, who shared their values and ethics. Being an IMC Premier Practice, they needed a partner with sound management consulting credentials. Viretec was able to offer the right expertise, approach and credentials. The Approach
"Initially, I was wary of outsourcing this work, but I can honestly say it is the best thing we did. We receive excellent service and have an open collaborative relationship which is just what's needed to move us forward and tackle the difficult e-adoption issues and, it makes good sense financially too. More organisations like ours should do this."
Viretec Consulting worked with the National B2B Centre as a integral member of their consulting team, delivering independent advice and support to SMEs.
Martin King-Turner
Centre Director As part of the Centre's quest to develop an online self-service support model via their website, Viretec has developed an innovative online e-collaboration toolkit (you will need to register for free to access this toolkit). Ths is designed to guide small businesses through the decision-making process in easy steps, whilst tracking the resulting e-business adoptions along the way. Viretec and the National B2B Centre also undertake joint research to evaluate new technologies and practices, helping the Centre to remain current. The Outcome The flexibility gained from an outsourced extended consulting team is coupled with a significant improvement in the time to complete SME assistance projects, which resulted in lower overall delivery costs. Also, Viretec's enthusiasm for collaboration technology and virtual working practices ensures The National B2B Centre always pushes the boundaries in this field. What Next? Viretec has in-depth experience of working on public sector business support programmes. Contact us to find out how Viretec can help you to develop successful e-business support programmes in your area.
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